At Bon Bon Boo, we want you and your little ones to be happy with every purchase. If you are not fully satisfied, please review our refund policy below.

Eligibility for Refunds

• Items must be unused, unopened, and in their original packaging

• Refund requests must be made within 7 days of delivery or purchase

• Proof of purchase (receipt or order confirmation) is required

Non-Refundable Items

• Sale or discounted items

• Gift cards or vouchers

• Items that have been opened, used, damaged, or are missing original packaging

• Hygiene-related items (if applicable)

Refund Process

• Approved refunds will be processed back to the original payment method

• Refunds may take 7–14 business days, depending on your bank or payment provider

• Shipping and delivery charges are non-refundable

Exchanges

• Exchanges are allowed for defective or damaged items only, subject to availability

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us:
📧 Email: connectbonbonboo@gmail.com